Customer Survey

Please complete the following form


 

Please tell us how we are doing. We value your opinion, and customer service is extremely important to us. Your comments are taken very seriously and every survey submitted will be reviewed in order to ensure you receive the best customer service that we can provide. If, for some reason we fall short, your comments are the best tool for helping us make things right.


A. Demographics

1. Please provide your info:
* indicates required field
Company Name *  
First Name *  
Last Name * 
Telephone Number * 
(including area code)  
Telephone Extension  
Email Address * 
Street Address 1  
Street Address 2  
City/Town  
2. Your State is:



B. Survey Questions

3. What type service/product did we provide for you?

Engineering
Furnish
Installation
All of the Above
Network Services (phone systems)
IT / Data Services

4. Please rate your OVERALL experience.


Excellent
Good
Fair
Poor
Unacceptable

5. Would you purchase our products or use our services again?


Yes
No
Maybe
Not Sure

6. Please rate the people that you dealt with in purchasing your product on a 5 point scale
    where 1 is the best and 5 is the worst.


1 - Excellent
2 - Good
3 - Fair
4 - Poor
5 - Unsatisfactory

7. Your Comments are MOST Welcome. Type as much as you like. Replace N/A with your own text.


8. Please rate our staff based on the following
1. 
Excellent 
2. 
Good 
3. 
Fair
4. 
Poor 
5. 
Un-Acceptable
Professionalism
Appearance
Friendliness
Competence
Effectiveness

9. Were your expectations of our services met?


Yes
No

10. If you answered "No" to question #9, please explain: Replace N/A with your own text.


11. Would you recommend our products/services to someone else?


Definitely Would
Probably Would
Unsure
Probably Would Not
Definitely Not

12. Please make any recommendations or include any other additional comments you may have. Replace N/A with your own text.


13. Would you like to be contacted regarding this Customer Survey?


Yes
No